Client Testimonials

Client Testimonials

Based on 73 reviews.
Jo Nicolson
Jo Nicolson
19/04/2022
Verified
A very professional company from start to finish, I would highly recommend them! Kayte was super efficient on the phone when getting a quote and booking the day for moving. The lads that came to the house were friendly, quick and appeared to enjoy their work, making the day much less stressful. Would certainly use them again!
Ryan Robinson
Ryan Robinson
18/04/2022
Verified
Excellent service, very efficient and got it all Done very quickly.
Marci Neal
Marci Neal
14/04/2022
Verified
I have used a lot of different removal companies over the years and platinum is up there with the best. Nigel and James had driven across the country early in the morning arrival time was prompt and we had really good banter as they quickly unloaded the lorries. They were clean and tidy great fun and they knew what they were doing everything had been packed satisfactorily and we had no breakages. If you’re looking for a moving company I can’t recommend them highly enough. Keep them plied with coffee and they work at a quick pace.
Tim Davies
Tim Davies
12/04/2022
Verified
Extremely hard working and efficient guys, made moving house so easy. Would 100% recommend them
Claire Rowlinson
Claire Rowlinson
11/04/2022
Verified
What an amazing team! Cannot recommend this company highly enough. Responsive and helpful in the office, polite and really professional men on the ground. The whole process was as stress free as possible and they really put us at ease at a time when it’s easy to panic! Respectful of our precious things and really efficient. Great guys who did a way better job than we could have imagined. I’m a firm believer in you get what you pay for especially with removals companies, I’m so so glad we picked Platinum. Thanks again!!
Catharine Johnson
Catharine Johnson
07/04/2022
Verified
I have used Platinum Removals for our office removals and can highly recommend them. The team (lead by Nigel) are amazing. Nothing is too much trouble. They are flexible, professional, hardworking, trustworthy and show great care with items being removed and/or relocated. Kayte (in the office) coordinates and communicates all plans quickly and efficiently and any questions or queries are quickly answered and solutions provided. We will definitely use again.
Helen Richardson
Helen Richardson
05/04/2022
Verified
Cannot recommend them highly enough. Very professional from start to finish. Andy, James and Steve worked like rockstar roadies!
David Meadows
David Meadows
05/04/2022
Verified
I contacted Platinum Removals at quite short notice and they were very quick to visit my property to give a quote. I was then able to make a booking for the move on 22 March and they provided excellent service on the day. The team worked very hard to remove the contents of the property and then carried on working in good humour for the rest of the day while moving my possessions into a more restricted space. Due care and attention was taken and nothing was damaged or broken. I was very impressed with the service provided.
Gareth Parry-Jones
Gareth Parry-Jones
04/04/2022
Verified
Great service and friendly staff. A move from St.Albans to Wrexham was never going to be easy - but all went well. The team handled the difficult access and parking that STA is notorious for. Well Done!
Sarah Ineson
Sarah Ineson
25/02/2022
Verified
We used platinum removals for a large house move. The lads came the day before and packed up almost everything leaving us with a bed and bare essentials for the next day. On the actual move day we were ready to leave our house at 9:30 am so had plenty of time to clean ready for the new owners. When we arrived at our new house we discovered absolute chaos as our sellers had hired a man with a van type of service. They didn’t have enough space on the van and had to drive 160 miles away to get another van resulting in them still being at our new house at 5pm. It must have been stressful for the platinum lads as these cowboys were in their way all day but they didn’t show it. They reassured us when we were getting upset with the situation and we actually had a right laugh about it. The lads worked so hard and so quickly we couldn't have done it without them. Before move day when the chain was on the verge of collapse Kaye and Nige were really understanding and supportive. I can’t recommend this company enough and I wish you all every success for the future. Sarah and David

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